Bridesmaid's Gowns Ripped

[Kissy27]

Hi, I just had my wedding Saturday, and 2 of my Bridesmaids gowns ripped in the back, well, not ripped, the zipper became a big problem, the girls had to have their gowns sewn in the back. I called the place where I got them, I don't know what they will do, I know that they will alter them, but I don't know if they will get any money back, etc. I am still waiting for the manager to call me. My question is, it was the girls who paid for the gowns, not me, should I be the one playing phone tag with the dress shop. Because I know that the girls are expecting some sort of money back. And, I really don't know if they will get that. I just feel that responsibility is being placed on me where it shouldn't be. Should I have the girls call from now, or do I continue to speak to the manager. The hard thing is, if I tell the girls that they will not get any money, I know that they will be upset with me. The gowns cost them 260. When they picked them out, I told them that they didnt need to get anything so expensive. But they all liked, and agreed on the same style. Now, how do I deal with my mother in law, basically, she is the one driving me crazy over this. She bought one of the gowns for her daughter. Now, since the wedding, she has been calling me everyday asking if I called them yet, and what did they say, and saying things like, well, did you tell them that your wedding was ruined, how much are we going to get back. So, is the responsibility on them, or me??
Sorry if this doesn't make a lot of sense.

Kissy

[WhiskeyGirl]

This is what I would do. Give your MIL the number and tell her to call them herself!!! Yes I do believe you can call the dress shop but I do think that eventually these girls need to step up to the plate and call the shop themselves! Although it was for your wedding they should be worried that they paid the money and therefor they should want to know if they are getting money back!! You probably have enough things to worry about, like writing thank you cards and finding places for wedding gifts, you shouldn't have to call the shop and have them sit back and do nothing. That way you cannot be blamed or anything if they do not get their money back. Also the girls should be the ones calling because if they are the ones complaining they are more likely to get results. I think most shops would be wondering why the BMs are not calling and possibly might not really care! I find when you have these problems you must address them head on and PERSONALLY, do not send someone else to do your dirty work! So pass the number around to the other girls and have them call as well, if the shop realizes that you and the bridesmaids and the MIL are all upset and angry (or whatever) they might be more likely to give you results!! Best of luck!

~CanadianBride~

[LaceyinPgh]

They picked the dress, they paid for the dress, they had to walk around with a dress sewn to them all night, they need to call and complain. If I were you, I would call the store and speak to the manager to give the a heads up. Then call the girls and give them the number. The rest is up to them. They are all adults and the last time I checked making a phone call never really killed anyone.

[CarlosHoney]

Yep. Their money, their problem. If the shop doesn't offer a refund of any sort, they could have the dresses fixed or sold as is on ebay. I've seen some gorgeous gowns that went for about half their price, so they'll get a nice fat ammount back, and someone else will get a gorgeous dress to wear. They could even sell them together.

Good luck, or should I say, good luck to your BMs!

[SueMartin]

I agree.. it isnt your problem.. you should be enjoying married life.. not fighting their battles for them.. Give them the phone numbers & let them go.. if they choose NOT to do anything about it, then it wasnt a really big problem for them , was it??

[WhiskeyGirl]

What ever happened by the way? Did THEY finally pick up the phone and make the calls themselves?? Just wondering.

~CanadianBride~