Banquet hall cancelled on me and I have a contract.

[LT1355]

Ok, so I really wanted to get married 6/13/09 and I found what I thought was the perfect reception hall. But June 13 was booked and I was bummed but then they called me back and told me the other bride had changed her day to the 12th and my day was now open. I went in a put a $2,000 deposit and have a contract. Now they called me and told me the other bride had changed her mind again and my date is no longer available to me. Can they do that? I have a contract! plus who is this other bride that she can just jump back and forth as she pleases:bawling:

[saltyveruca]

Nope, that's not OK. Let them know it's too bad for the wishy washy bride-you're having your wedding on the date you paid for, or they are going to give you your money back, plus whatever else is outlined in the contract.

[ally20o7]

Definitely not. You need to call them or go over there and speak to the owner/manager. Don't feel bad for raising some h3ll. You signed a contract, you paid the deposit, you get the date. Too bad for other girl.

[LT1355]

Well, I spoke to the manager and he said theres nothing they can do. Today he called my fiance and told him they don't even want to hold our event anymore! Like they're annoyed with us and we didn't even do anything! I'm the one getting screwed from every direction! I called my lawyer, hopefully I'll hear back from her soon to see what I can do.:realmad:

[caligal85]

Ohmigosh! That's totally uncouth. If I were you, I'd get my deposit back and run from that place as fast as you can.

[LT1355]

oh for sure I don't even want it there anymore! They're already sending my deposit back but it's like they wasted so much of my time screwing me while I could have been looking for another place. I want to see if I can get some money or something, sounds mean on my part but I hope to get some compensation. My wedding is in June of next year I'm running out of time and can use some extra money to help now.

[caligal85]

That's so frustrating. I hope you're able to find something else and that it's wildly spectacular!

[saltyveruca]

Look carefully over your contract to find out if you're entitled to anything if they initiate the cancellation. Probably not, assuming they drew up the contract, but nonetheless it's worth a look.

Aside from legal issues, it might do some good to drag their name in the dirt. :irked: Reputation and referrals mean everything in the wedding business. If your name is Mud you might as well be nobody. Spread the word online and with the other wedding vendors you're using so that they know they're tricksters. You may not get anything from it, but you can save another bride from heartache, and spare the jerks some business while you're at it.

[saltyveruca]

Also, I am curious-how long ago had you done the deposit and contract? Did you make things official and like 2 days later have them cancel, or have you been planning around this venue for months?

[NOTKT]

Wow! Too bad there is nothing more you can do, but I also suggest telling others about your situation. Never know who you can help.

[LT1355]

We book in Sep and the contract has the date it was booked 9/16 I think and about two weeks later they called me and told me the other bride changed her mind and wanted the 13th again.

[futurefuchsy]

You should definatly tell everyone who you are doing business with for the wedding(ie cake, decorator, online, florist) Just so that someone else doesnt end up the the same situation as you, Good Luck !!!

[aurban]

WOW! That really stinks! I am a wedding planner and signed contracts are a legal document. If you wanted to pursue or "scare" them, you could inform them that you will be taking this matter to court and that you will spread the word about their customer service. Sometimes when you threaten, places will offer some compensation! I am so sorry to hear about this. That is very frustrating!

[MrsKittyManes]

You should file a complaint with the BBB as well to hopefully help some other bride from using this shifty venue. As well as inform them that you will be filing the complaint with the BBB as well as informing anyone and everyone you can that this is not the company that they want to do business with

[MrsDM]

Yeah, totally not cool or okay. Quite honestly, I'm a legal assistant and if you can't get anywhere with them, call an attorney to see if you can give them a few hundred dollars to write a threatening letter and maybe a few follow up phone calls.

I see you did post this a few months back, have you had any luck with them?